The Future of Communities

Recently I’ve mentioned the opportunity I had to join the Product Roadmap Tour’s London Event, an initiative where Salesforce brings customers together to discuss the vision and direction of their products. Well this gets better, as I’ve been asked to be part of the Salesforce Communities Customer Advisory Board. Late last week we had a session Read more about The Future of Communities[…]

Summer can’t come soon enough!

Well, it’s the last day of the UK school holidays before the Summer term starts, and to be honest Summer can’t come soon enough. And childcare is not the only reason I am saying this. Because it’s time to be incredibly sneaky and fire up my old Spring ’18 org… except it’s not Spring anymore, Read more about Summer can’t come soon enough![…]

I’d like to thank the academy, my parents, and YOU!

Content warning: this blog contains self-congratulation (as well as genuine gratitude) It’s been a busy week here at Salesforce Weekly Towers. You might have guessed that by the fact that this week’s blog is reaching you on a Friday. Both Mike and Ines have had crazy weeks with work, and as for my week, well Read more about I’d like to thank the academy, my parents, and YOU![…]

A Tale of Two Cities

Once upon a time, at the centre of the universe was a city called London. This was the hub of activity for all things Salesforce… It started with developers coming together once a month and soon we had all different types of groups covering bases like Admins and Women in tech. Slowly but surely people Read more about A Tale of Two Cities[…]

Grab your Blazer, it’s time to hit the Trail

It’s back to reality for me this week, after being invited over to Granada for a megamix community group meetup, where I had the opportunity to present a digest and some thoughts and demos on Pardot and Social Studio. It was really great to have the opportunity to meet some of the members of the Read more about Grab your Blazer, it’s time to hit the Trail[…]

Bright Ideas: February 2018

I’ve got a great idea… A great idea about great ideas! Why don’t we kick off an occasional series in which we shine a light on the most interesting, the most under-appreciated, the most damn-well VOTE-WORTHY ideas floating round the Idea Exchange? Now there’s an idea… Introducing… Salesforce Weekly Bright Ideas! And here’s a good Read more about Bright Ideas: February 2018[…]

How To: Create Roll Up Summaries using Flow [Video]

We’ve gone back through our archive this week, returning to a post which still today proves amazingly popular, often topping our weekly page views stats. Here’s a new video version of “How to Create Rollup Summaries Using Flow”! Of course, we have upgraded to Lightning for this new video – just please forgive the few Read more about How To: Create Roll Up Summaries using Flow [Video][…]

DreamOlé 2018 Preview: The Sun Behind the Cloud Returns!

By the time you read this post, London’s Calling will be over for another year, as today sees the third instalment of Europe’s largest community-led Salesforce event take place in, erm, well, London. I couldn’t make it to London’s Calling this year (it’s half term; I’m a parent – you know how it is), but Read more about DreamOlé 2018 Preview: The Sun Behind the Cloud Returns![…]

The Tour of What’s Coming!

I was very lucky to have been invited to the Product Roadmap Tour’s London Event, an initiative where Salesforce brings customers together to discuss the vision and direction of their products. It was hosted on multiple days across different cities: Atlanta, New York City, Chicago, Minneapolis, San Francisco, London and Washington DC – the team Read more about The Tour of What’s Coming![…]

Introducing… Salesforce Surveys!

Following Mike’s recent round-up of some of his favourite Spring ’18 features, I wanted to dive in to one of my faves, that Mike so cruelly and inexplicably left out last week – Surveys. Yes, Spring ’18 brings with it the first look at a fully native way of creating, sending, and analysing surveys on Read more about Introducing… Salesforce Surveys![…]