The Future of Communities

Recently I’ve mentioned the opportunity I had to join the Product Roadmap Tour’s London Event, an initiative where Salesforce brings customers together to discuss the vision and direction of their products. Well this gets better, as I’ve been asked to be part of the Salesforce Communities Customer Advisory Board. Late last week we had a session Read more about The Future of Communities[…]

Summer can’t come soon enough!

Well, it’s the last day of the UK school holidays before the Summer term starts, and to be honest Summer can’t come soon enough. And childcare is not the only reason I am saying this. Because it’s time to be incredibly sneaky and fire up my old Spring ’18 org… except it’s not Spring anymore, Read more about Summer can’t come soon enough![…]

A Hidden Gem To Trigger Alerts

It wasn’t long ago that I mentioned spending quite a bit of time every day in the ‘Answers’ section of the Trailblazer Community. It really is a great place to get quick help, and to give back of course! It made a huge difference in my early Salesforce’cy’ days. My teamy Chris promotes many other benefits for Read more about A Hidden Gem To Trigger Alerts[…]

Looking for a date? Salesforce can help

For this week’s post, I wanted to get back into our favourite How To category and come up with something that will be of practical use to you all. So my topic this week is dating. Because dating is something we all do, isn’t it? Whether we’re old or young, rich or poor, married or Read more about Looking for a date? Salesforce can help[…]

Introducing… Salesforce Surveys!

Following Mike’s recent round-up of some of his favourite Spring ’18 features, I wanted to dive in to one of my faves, that Mike so cruelly and inexplicably left out last week – Surveys. Yes, Spring ’18 brings with it the first look at a fully native way of creating, sending, and analysing surveys on Read more about Introducing… Salesforce Surveys![…]

Release In Action: Spring ’18 [Video]

We wave goodbye to another successful set of Release Readiness Webinars with the Trailblazer Community team. This time we added a couple of new twists – the first twist opens the door to our new Salesforce Weekly writer, as the wonderful Ines steps into Chris’s shoes for the first time, adding her unique touch and Read more about Release In Action: Spring ’18 [Video][…]

Dreamforce Digest #2: The Future of Flow …and the Roadmap for the Rest

In the second part of our Dreamforce Digest series, I wanted to share some information about what’s on Salesforce’s roadmap for the coming releases. For me, this is probably the biggest benefit I get out of Dreamforce each year: attending roadmap talks and the ever-popular True to the Core session with Parker Harris, Shawna Wolverton, Read more about Dreamforce Digest #2: The Future of Flow …and the Roadmap for the Rest[…]

Release In Action: Winter ’18 [Video]

Yesterday, Mike and I took part in our thrice-yearly challenge to get our two sets of kids to stay quiet just long enough for us to get through a webinar presentation without too many screams. And that can only mean one thing: it’s Salesforce release time! Yes, we were thrilled to be invited once more Read more about Release In Action: Winter ’18 [Video][…]

Why Lightning Experience is like Brussels Sprouts

“Hello, my name is Chris Edwards, and I never used to like Brussels sprouts.” It’s not the most traditional opening line for a user group presentation, I will admit, but this is how I began my talk to the London Admin User Group earlier tonight. So why was I stood there, sweating in the London heat on Read more about Why Lightning Experience is like Brussels Sprouts[…]

Release In Action: Summer ’17 [Video]

Yes, it’s that time again – another exciting Salesforce release is right around the corner! But for Summer ’17, we wanted to do something a little different. You’ve seen the release notes. You’ve read the many, many excellent blogs out there. So instead, we wanted to prepare you for the release by actually showing it to Read more about Release In Action: Summer ’17 [Video][…]