Bright Ideas: May 2018

I’ve got a great idea! Well, technically Andrew Fawcett does. Over the years he has had countless ideas, and recently he and some other people had the (frankly fantastic) idea that he would be really good working at Salesforce. I’ve been “tailing” him ever since he jumped ship… So what’s he up to? Well, this Read more about Bright Ideas: May 2018[…]

Grab your Blazer, it’s time to hit the Trail

It’s back to reality for me this week, after being invited over to Granada for a megamix community group meetup, where I had the opportunity to present a digest and some thoughts and demos on Pardot and Social Studio. It was really great to have the opportunity to meet some of the members of the Read more about Grab your Blazer, it’s time to hit the Trail[…]

Bright Ideas: February 2018

I’ve got a great idea… A great idea about great ideas! Why don’t we kick off an occasional series in which we shine a light on the most interesting, the most under-appreciated, the most damn-well VOTE-WORTHY ideas floating round the Idea Exchange? Now there’s an idea… Introducing… Salesforce Weekly Bright Ideas! And here’s a good Read more about Bright Ideas: February 2018[…]

Admin Commandment #8: An Awesome Admin should always… care about the community!

As we approach the end of our Awesome Admin Ten Commandments series, we simply had to find space for a commandment relating to the Salesforce community which has taught us, and countless others, so much over the years. In an earlier commandment, we talked about the benefits of admins pushing on with their own learning Read more about Admin Commandment #8: An Awesome Admin should always… care about the community![…]

Admin Commandment #6: An Awesome Admin should always… blaze their own learning trail!

Well, you don’t have to be the brainiest admin out there to work out from the title that this commandment is about Trailhead. Sort of. What we want to talk about here is really using things like Trailhead as the jumping-off point for embarking on your own personalised learning journey for you and your org. So while Read more about Admin Commandment #6: An Awesome Admin should always… blaze their own learning trail![…]

Admin Commandment #5: An Awesome Admin should always… be ready for the next release!

And so we continue… What’s the next item on our awesome admin checklist? Salesforce pushes out new releases three times a year, yes that’s correct a new release drops in our laps not once, but three times each year. These upgrades arrive in the form of the Spring, Summer and Winter releases. Now, since the Read more about Admin Commandment #5: An Awesome Admin should always… be ready for the next release![…]

Giving Thanks

Giving thanks? But Thanksgiving was last week wasn’t it? Yes – but this isn’t Thanksgiving in the turkey sense; this is Giving Thanks in the Salesforce community sense. So, what are we thankful for? In the last couple of weeks, the authors of this blog – Mike Gill and Chris Edwards – have passed two Read more about Giving Thanks[…]

How To: Fix Task Notification Issues in Winter ’15

Since the Winter ’15 release began hitting production servers, there has been a noticeable number of questions appearing on the Success Community which either say: “Why am I suddenly getting a load of notifications that tasks have been assigned to me? I don’t want them!” or “I used to be able to send an email notification when I Read more about How To: Fix Task Notification Issues in Winter ’15[…]